BETTER BUSINESS FOR SMALL AND MEDIUM COMPANIES
"THERE ARE ONLY TWO DAYS ON WHICH THERE IS NOTHING TO BE DONE; YESTERDAY AND TOMORROW" - THE DALAI LAMA
We help our clients to increase their revenues; cut their costs; and to make their customers happier. We drive step improvements in their performance by marrying our experience of what has worked well for some of the world's most successful companies and our expertise in business transformation to their understanding of their markets.
Our methods are practical, engaging and sometimes intense. That's why we select only clients who are committed to success.
Does that sound like you?
Organisational Resilience
Preparing to Win
What are your best opportunities for growing your business profitably - acquire more customers?; increase your revenue per customer?; create new products and services? What are your greatest threats?
We can help you to work through these and many other significant questions to figure out your best moves to improve your profitability, stability and longevity.
Business Model Design
Focus on Creating Value
We'll lead you through an analysis of how best you can create, deliver and capture value for your organisation. In doing that we will revisit what you sell to which customer segments and the channels that you use. We'll then figure out how best to align your resources, assets and partners to deliver for your customers and your shareholders.
Transformation Planning
Fixing the Speed to Value
You have decided on the changes that you want to make. Now you need to figure out the right order in which to make them and the timeframe that you want to use. Getting that right is a complex process of understanding and balancing, e.g., your business cases; dependencies between changes (people, process and technology); the interaction with your operational calendar (do you really want to introduce a big change just before Xmas?); your risk for appetite; the impact on your customers; and the hope and fears of your major stakeholders.
Luckily that's our schtick. We bring years of experience of doing this along with several well proven tools to get this right for you. Crucially we don't just create the plan - we align your major stakeholders around it too.
Transformation Leadership
Delivering Value
Having a good plan; a well staffed team and resilient, efficient processes is just the price of entry for a successful transformation. You also need to create and maintain a realistic sense of urgency; build guiding coalitions; develop and communicate a compelling vision for your change, etc. You need to do all of that whilst managing "events" and delivering your day to day service.
We can make this work for you. We bring our experience of creating deep change for some of the world's most successful companies as well as the tools and techniques to deliver your success.
Interim Management
Step Change in Performance
Sometimes a department or a function just isn't working properly. Maybe the staff don't have the focus that they need; perhaps trust and confidence need to be built with internal customers; there may be skills and/or capacity issues. When the issues are fundamental - or when there is something seriously wrong but you just don't know what - then it can make sense to appoint an interim manager to analyse and fix the problem and then hand over the improved department to a permanent employee to run.
We can work with you to make your organisation scaleable, efficient and robust. Our service is based on many years of experience of creating highly effective departments in IT, HR, Finance and Sales to serve multiple locations.
Executive Mentoring
Achieve Your Goals
One of the challenges of leadership is that it can be hard to find the opportunity to discuss ideas and issues without "the day job" getting in the way. Sometimes you need a critical friend who you know will talk straight to you with your best interests at heart. That friend needs to have a depth of business experience; independence of mind and the gravitas that comes from years of getting executives to work well together.
We provide that service to some of our most senior clients.
Does your company need our services? Call or write to us today.
How can we help?
